Hosting and Domains

Secure Hosting 

Sorry no fun here, just facts:

High quality reliable website hosting and back up is essential to your business. We have decided that to get the best quality hosting for our clients we use ‘UK Servers’

By using UK Servers we can confidently give clients:

99.99% uptime on their website, unrivalled security, Multiple back up, daily, weekly on a rolling 3 month basis.

And finally internally we keep database back ups’ of all websites for up to 18 months ensuring your website is 100% safe.

Quite simply we take a best practice approach to looking after your website as we know it is key to your businesses success.

“If you do or don’t phone us:

Please, please check with your current supplier to find out the solution they have in place, if they host in-house, check for the procedures they have in place for power loss, internet disruption and data backup, if they don’t have one or don’t store your back up data off site, maybe you should look into a change in hosting provider. To lose your website for an hour, a day or to lose all of the data from your site could be devastating to your business.”


Domain Registration via Nominet

Watman & Worth are official Nominet Registrars, quite simply this means Nominet are the authority that all uk domain suppliers have to bow too, by becoming a registrar we get the privilege of direct access to Nominet to resolve any issues you may have.
All domains that we register are in the name and address of our clients, giving them complete control and access to their domains via nominets own control panel.

If you are purchasing a domain along with your website then there is no seperate charge for your domain, if you would simply like to buy a seperate uk domain from us there is a charge of £5.00+vat.

If you want to purchase a .com or other non uk domain our charge starts at £20.00 +vat however some domain extensions may be more.

If you have your website with us and continue to host with us, when your domain is due for renewal we will automatically renew your domain unless you request otherwise, the cost for this is paid for within your hosting payment.

If you simply purchased your domain through us but not your website we will send you a reminder 4-6 weeks prior to your domain expiring, the charge for renewal will be the same as our original purchase price, subject to a minimal annual increase in line with inflation. (This fee has not changed in our 2 years of trading)

If you decide you want to move your domain away from us, there is no charge for this, we can re-tag your Uk domain to your new registrar or unlock the domain if it is a .com domain.

Again we take a best practice approach, giving you complete peace of mind, if you do have any questions then please do not hesitate to get in touch


Complaint Procedure and Escalation

If you have a complaint with regards to any aspect of your Hosting or Domain procedure and this cannot be resolved with the member of staff that you are dealing with, then please email: webmaster@watmanworth.co.uk and make your subject FAO William Worth.

William will then contact you within 2 hours of your complaint where possible, however if this is not possible William will contact you as soon as possible within the next 24 hours.

If in the unlikely event that you are not able to resolve the issue and you would like to take this further for domain complaints you can go directly to nominet then please use this link to follow Nominets own complaints procedure: www.nominet.uk/resources/complaints/#registrar